Inside Sales Specialist•Waltham,MA•Fedex | Hiring
Waltham Role Highlights
Role Essentials
- Worksite: Waltham, MA
- Pay: $38.2k-$65.5k/Year (approx. $4.3k/Month)
- Join our Waltham team for this flexible role.
- Benefits: Benefits may be available based on employment type.
- This role centers on your professional skills within the Logistics And Sales space in Waltham.
- Company: FedEx
- Position: Inside Sales Specialist (Flexible/Contract, Waltham)
- This Waltham-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our FedEx team in Waltham, MA is growing.
- Benefit from working in Waltham, a key hub for the Logistics And Sales industry.
About FedEx Inside Sales
While FedEx field sales representatives visit customers in person, the Inside Sales team works from centralized offices to acquire and develop small-to-midsize business accounts through phone, email, and virtual meetings. Inside Sales Specialists target the massive market of businesses shipping 10–500 packages per week — accounts too numerous for individual field coverage but too valuable to leave unmanaged. This high-activity sales role combines prospecting energy with consultative logistics knowledge to convert occasional shippers into dedicated FedEx customers.
Position Overview
FedEx is hiring Inside Sales Specialists to develop small-to-midsize commercial shipping accounts through phone and digital outreach from centralized sales offices. You will prospect new business leads, conduct virtual shipping assessments, present FedEx service recommendations, and close account agreements — all without leaving the office. This is a high-activity phone sales role with base salary plus performance incentives.
Key Responsibilities
- Prospect new small-to-midsize business accounts through outbound phone calls, email campaigns, and digital lead follow-up.
- Conduct virtual shipping needs assessments identifying customer volume, destinations, and current carrier pain points.
- Present FedEx Express, Ground, and Freight solutions tailored to each prospect's shipping profile and budget.
- Close new account agreements processing setup documentation and coordinating first-shipment onboarding.
- Manage a pipeline of developing accounts in the CRM, maintaining consistent outreach cadence and follow-up discipline.
Qualifications & Benefits
Must be 18+ with a high school diploma or equivalent. Minimum 1 year phone sales, telemarketing, or inside sales experience preferred. Strong verbal communication, persuasion skills, and comfort with high call volumes. CRM proficiency required. FedEx offers competitive inside sales base salary plus performance bonuses, full medical/dental/vision, pension, 401(k), tuition reimbursement, and advancement into field sales and sales management positions.
Frequently Asked Questions
How much does the Inside Sales Specialist•Waltham,MA•Fedex | Hiring position pay at FedEx?
This role offers a pay range of $38,220 - $65,520. Actual compensation may vary based on experience, shift, and location within Waltham.
Where is this Inside Sales Specialist•Waltham,MA•Fedex | Hiring job located?
This position is based in Waltham, MA. FedEx has facilities throughout the region, but this specific opening is in Waltham.
What benefits does FedEx offer for this position?
FedEx provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does FedEx offer tuition assistance or education benefits?
Yes, FedEx offers fully funded tuition reimbursement programs. Eligible associates can pursue degrees and certifications at no cost through programs like Career Choice, covering tuition, books, and fees.
What qualifications do I need for this Inside Sales Specialist•Waltham,MA•Fedex | Hiring role?
Most Inside Sales Specialist•Waltham,MA•Fedex | Hiring positions at FedEx require a high school diploma or equivalent. Specific experience requirements vary by role. Check the full job description for details.
How do I apply for this Inside Sales Specialist•Waltham,MA•Fedex | Hiring position in Waltham?
You can apply directly on this page by clicking the 'Apply Now' button. The application process is quick and typically takes just a few minutes. FedEx reviews applications on a rolling basis.
