Shipping Associate(Part-Time)-Columbia
Opportunity in Columbia
Role Essentials
- Location: Columbia, MD
- Company: FedEx Office
- Job Title: Shipping Associate (Flexible Hours in Columbia)
- This Columbia-based role is an excellent opportunity for professionals skilled in customer service.
- Our FedEx Office team in Columbia, MD is growing.
- Benefit from working in Columbia, a key hub for the Retail And Business Services industry.
Pay & Perks
- Pay Rate: $15-$20/Hour (approx. $18.5k/Year)
- Benefits: Employee discounts and perks (where applicable).
- Excellent work-life balance in Columbia.
Core Focus
- This role focuses on your professional skills with a schedule that fits your life.
About FedEx Office Shipping Services
While many customers know FedEx Office as a printing destination, shipping services represent a massive and growing portion of store traffic. Shipping Associates are the packing and logistics experts who help customers send everything from birthday gifts and eBay sales to corporate equipment and fragile artwork — selecting the right FedEx service level, building custom packaging solutions, and ensuring every shipment is properly labeled and protected for transit. These associates are often the only human touchpoint a customer has with the FedEx shipping network.
Position Overview
FedEx Office is hiring Shipping Associates to specialize in packing, shipping, and logistics services at retail store locations. You will consult with customers on shipping options, professionally pack items for safe transit, process shipping labels and documentation, and manage the store's outbound package staging area. This is a shipping-focused retail role ideal for detail-oriented individuals who enjoy hands-on problem-solving.
Key Responsibilities
- Consult with walk-in customers to determine the best FedEx shipping service based on destination, speed, and budget requirements.
- Professionally pack customer items using custom box selection, foam inserts, bubble wrap, and fragile-handling techniques.
- Process shipping labels, generate tracking numbers, and apply proper hazmat or special handling declarations when applicable.
- Manage the store's outbound staging area ensuring all packages are scanned and ready for FedEx pickup on schedule.
- Handle customer inquiries on shipment tracking, delivery estimates, and FedEx service guarantees.
Qualifications & Benefits
Must be 18+ with a high school diploma or equivalent. No prior shipping or logistics experience required — full training provided. Strong customer service skills and attention to detail essential. Comfort lifting packages up to 50 lbs. FedEx Office offers competitive hourly pay, flexible scheduling, employee shipping discounts, medical/dental/vision eligibility, tuition assistance, and promotion into specialist and leadership roles.
Frequently Asked Questions
How much does the Shipping Associate position pay at FedEx Office?
This role offers a pay range of $15 - $20. Actual compensation may vary based on experience, shift, and location within Columbia.
Where is this Shipping Associate job located?
This position is based in Columbia, MD. FedEx Office has facilities throughout the region, but this specific opening is in Columbia.
Do I need prior experience to apply for this Shipping Associate job?
No prior experience is required. FedEx Office provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
What benefits does FedEx Office offer for this position?
FedEx Office provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Does FedEx Office offer tuition assistance or education benefits?
Yes, FedEx Office offers fully funded tuition reimbursement programs. Eligible associates can pursue degrees and certifications at no cost through programs like Career Choice, covering tuition, books, and fees.
Does FedEx Office provide training for new hires?
Yes, FedEx Office provides comprehensive paid training for all new associates. This includes safety orientation, equipment operation certification, and role-specific process training.
